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Kassa Arcadio M Lamz 3

Purchase tickets

Buying tickets online

You can buy tickets online at any time of day, using the Order option in the programme information for each concert in the concert schedule. This option allows you to select your seats in the hall.
To buy tickets online you will need to create a personal account with a log in name and password, unless you select e-tickets. In that case you can easily order without creating an account. You can pay for the tickets using a Visa or Mastercard credit card or iDeal.

  • You can buy tickets online for the 2023-2024 season. It is advisable to check this list regularly because new concerts are always being added.
  • Browser – You can purchase tickets online only with the following browsers: Internet Explorer (version 9 or higher), Mozilla Firefox (version 3 or higher), Google Chrome and Safari.

You can choose between:

  • Printing your e-tickets yourself: You will receive a confirmation e-mail which contains the link to a PDF file with your ticket. Please note: the confirmation e-mail is not your ticket, the PDF document is. You can also access your tickets by logging on to your account (unless you ordered without creating an account). In order to be able to open and print the PDF file you will need the Adobe Acrobat program. For e-tickets the Concertgebouw charges an administration fee of € 4,50 per transaction.
  • These abovementioned e-tickets can also be shown from the screen of your mobile phone. Please make sure that the brightness of your phone's screen is set to the maximum level.
  • Receiving tickets by post: Your tickets will be sent to you within a few days of ordering, provided you have got a postal address in the Netherlands. If the concert takes place within 5 days of your order, your tickets will be kept at The Concertgebouw box office for you to collect. If you have got a postal address outside the Netherlands, your tickets will be kept for you at the box office regardless of the date you ordered them. For paper tickets the Concertgebouw charges an administration fee of € 6 per transaction.

Buying tickets by telephone and at the box office

You can buy tickets at the box office or by phone using the Concertgebouw Line. The box office opening hours at The Concertgebouw are as follows:

  • Monday to Friday: open from 5.00 pm (from 7.00 pm exclusively for that evening's concerts)
  • Saturday and Sunday: open from 10.00 am (from 7.00 pm exclusively for that evening's concerts). In the months of June, July and August: open from 1.00 pm if there is an afternoon concert. Open from 5.00 pm if there is an evening concert only.
  • On days when there is no concert, the box office is closed. In the concert schedule you can see on which days there are or are not concerts.

For picking up and paying at the box office for tickets reserved by phone we charge € 8. At the box office you can only pay with PIN.

Sold out?

People wishing to attend a concert that has been sold out can go to the box office on the day of the concert one hour and 15 minutes before the concert is due to start to purchase tickets that have been previously reserved but that have not been collected. These tickets will be distributed on a first come, first served basis.

Drinks included

For each concert ticket, a supplement is included in the ticket price. This allows visitors to enjoy a free drink before the concert and during intermission at any of our refreshment counters, except for the champagne bar or Café Viotta.

General Terms and Conditions

You can find the full General Terms and Conditions of Het Concertgebouw N.V. here.